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. Our 30-day return policy covers non-customized and non-engraved items only. All Items must be returned in refurbishable condition and exchanges will be credited for the full value of the returned item.The JewelBasket Certificate of Authenticity is available on request and our precious jewelry always contains the appropriate 10k, 14k, 18k, Sterling Silver or Platinum as required by law. Former customers have given us the highest ratings available in all categories and presented JewelBasket.com with the 'Trusted Store' status from industry leader Epinions.com.